WHAT TO EXPECT FROM A GOOD BROKER?

Seven key questions clients should ask to assess the professionalism of a broker:



1. Does he have a good reputation and relationship with clients?

2. Does he have knowledge of the industry and products?

3. Does he have a good claims service?

4. How knowledgeable is the broker’s staff?

5. Is the broker good with client communication and renewals?

6. Does the broker have a good relationship with insurance companies?

7. Does the broker have professional indemnity cover?